47.1 F
New York
Wednesday, March 27, 2024

Government

Technology

Voice Assistant Users Want ‘Smarter’ Assistants, Voices Report Finds

Today, Voices, the world’s leading voice over marketplace, published Talking Technologya report analyzing the state of voice assistant usage in Americans, including how people use them, challenges they encounter, and potential improvements they might want to see.

The report found that over 80% of Americans use voice assistants, making them a highly prevalent digital tool. Among voice assistant users, 74% use their voice assistant multiple times per week. The widespread adoption of voice assistants should come as no surprise–from personal computers and smartphones to media consoles to vehicle infotainment systems–almost every piece of personal technology today has voice control functions integrated. But despite many users using voice assistants every day, 46% don’t feel they use their assistants to their fullest potential and leave many features underutilized.

Americans use voice assistants for a wide variety of everyday tasks, the most common being information retrieval, such as checking the weather or asking general questions on various topics (62%), communication with others (45%), playing media (43%), and smart home control (37%).

Other key findings from the report include:

  • Voice assistants have become a digital Swiss Army knife: 61% of voice assistant users interact with their voice assistant at least once per day. The most commonly used voice assistants are Alexa (56%), Siri (49%), and Google Assistant (42%).
  • Misunderstanding user requests is a big pain point: 60% of voice assistant users say the assistant’s ability to accurately understand their requests is one of their main frustrations.
  • Smarter IS better: 45% of users say they’d use voice assistants more if they thought they were “smarter” and could provide better responses.
  • Users would enjoy more human-like interactions: 36% would use voice assistants more if the interactions felt more natural and human-like.
  • Generative AI could be the revamp voice assistants need: 38% of users believe that a voice assistant that uses generative AI (such as ChaptGPT) would understand requests and inquiries better than their current assistants.

“It’s clear that people want voice technology that doesn’t feel like talking to a robot; they want technology that can actually understand what they’re asking, can respond accordingly, and sounds and feels at least slightly more human in their interactions,” says Tara Parachuk, Senior Manager, Brand Communications. “Companies looking to incorporate voice-activated features into their products should prioritize developing assistants that are actually smart – ones that have a high capacity for understanding natural language and can respond to requests accordingly.

The full report can be read here: https://www.voices.com/company/press/reports/voice-assistants. For more insights into the world of voice over, visit Voices at: https://www.voices.com.

About Voices

Voices is the world's #1 voice marketplace, with over 4 million registered users. Since 2005, the biggest and most beloved brands have entrusted Voices to help them find professionals to bring their projects to life. Voices helps match clients with voice over professionals in over 160 countries and 100+ languages and dialects.

Contact Information:
Patrice Aldave
PR Specialist
[email protected]
519-858-4224


Original Source: Voice Assistant Users Want 'Smarter' Assistants, Voices Report Finds

Popular

Holistic AI’s AI Governance Solutions Included in the OECD’s Trustworthy AI Toolkit

Holistic AI's Solutions on AI Governance Have Been Integrated Into the OECD's Catalogue of Tools for Trustworthy AI

Holistic AI, the leading provider of AI Governance for enterprises, is pleased to announce that several of its solutions have been included in the OECD's Catalogue of Tools & Metrics for Trustworthy AI.  

In line with the OECD AI Principles, the trustworthy AI toolkit provides a one-stop shop for robust solutions to ensure and validate the responsible development and deployment of AI systems. This includes various socio-technical solutions covering the technical, procedural, and educational aspects of AI Governance, such as Risk Management.  

Holistic AI's tools included in the OECD's catalog include: 

Holistic AI empowers enterprises to adopt and scale AI confidently.  

Holistic AI is deeply committed to ensuring that AI can be relied upon to fulfill its transformative potential for society. We believe that the responsible development and deployment of AI, which begins with robust AI governance, is central to this goal. Our AI governance encompasses the principles and frameworks essential for ensuring the responsible and transparent use of AI and minimizing risks associated with its deployment.  

Without effective governance practices in place, organizations expose themselves to potential legal, financial, and reputational risks stemming from misuse and biased outcomes generated by their AI systems. Thus, implementing AI governance becomes imperative to mitigate these threats and foster trust in AI technologies on a broader scale.  

Holistic AI takes a proactive approach by collaborating with regulators, policymakers, enterprises, and academia to promote the advancement of responsible, risk-based, and globally applicable AI standards. 

Contact Information:
Namisha bahl
VP of Marketing
[email protected]
6465063960


Original Source: Holistic AI's AI Governance Solutions Included in the OECD's Trustworthy AI Toolkit Holistic AI’s AI Governance Solutions Included in the OECD’s Trustworthy AI Toolkit

Business

Media

Must Read

on tv tonight

Latest News